ADA Compliance

Henry B. Ball Jewelers is committed to making our website accessible to all users, including those with disabilities. Our goal is to provide an accessible website that conforms to World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA. We continue to make every effort to test the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Levels A and AA standards, we will make reasonable good faith efforts to make the content conform to the standards.

Portable Document Format (PDF) Files

Adobe Acrobat is required to view and print PDF documents that appear on this website. Download the latest free version of Adobe Reader in order to improve the viewing of these files. We are currently working on our processes to ensure all PDFs are accessible.

Third-Party Content

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website, particularly as it relates to content by third parties. Henry B. Ball Jewelers is not responsible for ensuring that third-party content or plug-ins, which are not owned by Henry B. Ball Jewelers but are otherwise located on or linked to the store’s Website, conform to WCAG 2.0 Level AA, and shall not be liable if third-party content or plug-ins are inaccessible to individuals with disabilities.

Screen readers

To assist our visitors who are visually impaired or blind, our website is compatible with screen reading software.

Information, Goods and Services

Please be patient as these changes take effect. If, at any time, you have specific questions or concerns about the accessibility of any particular page, or if you are unable to access any information, goods or services found on our website, please email us here or call us at (330) 499-3000 to request the information in another format. We will make reasonable accommodations for people with disabilities in accordance with the Americans with Disabilities Act.

We welcome all feedback on improving our site's accessibility for all of our users. It is our ongoing goal to develop a website that is fully accessible to everyone.